The outcome of the project was enabling the continuation and enhancement of the services that we provided to citizens. Loay: In my previous project, I was working on replacing a 30-year old system within the organisation, aiming to remediate the system to a more modern code and platform. Although it was challenging at first, understanding how to identify, treat and accept risks across many different levels has been interesting and has really developed my knowledge of IT risks. Can you tell us about an exciting project that you’ve worked on?Ĭhloe: We have recently implemented a new risk management process across the whole IT department, including all operating companies. I have gained the confidence to plan, manage project risks and lead teams to deliver successful products.Įrica: I learned a lot about risk and issues management as well as how to approach, manage and communicate with the different stakeholders within the organisation.ģ. Loay: I have worked on a variety of projects and learned how to operate in both Waterfall and Agile environments. I have also learned how to develop my skills and knowledge on the job in order to pursue my career path goals. I now know how to implement change on a large scale and how to work following Agile methodologies. What new skills did you learn during your work placement?Ĭhloe: I have learnt many cross-functional skills that I can use for any role I want to pursue. I manage portfolio dependencies, identify risks and issues to delivery, after which I develop and implement appropriate risk mitigation strategies.Ģ. I engage with project and programme teams on a daily basis to guarantee compliance to the project framework and ensure that the right level of assurance is provided to the Programme Board. This includes holding daily Scrum meetings, planning, risk and dependencies management, and stakeholder management.Įrica: I work as a Project Support Officer and my main focus is on risks, issues management and interventions. My current day-to-day activities involve leading Agile project teams to deliver critical IT projects. No two days are the same around here as projects vary a lot in size, complexity and technology used. I started as a Planner and Risk Manager and worked my way up to becoming a Project Manager. Loay: I have been working with a client in the public sector for three years now. I work in a small team and my daily activities involve engagement with stakeholders, governance of the IT department, risk management and implementing changes that the CIO requires. What is your current role on-site and what do your daily activities involve?Ĭhloe: My current role is Member of the Office of the CIO at an international airline company. We caught up with some of our consultants on-site to ask them about their experience, and the different roles and responsibilities that they have working in Project Management.ġ. Internal and external stakeholder managementĪ Day in a Life of Project Support Officer.Scheduling meetings and setting agendas for the project team.Quality assurance, for example through collating data, auditing or compliance checks.Overseeing projects, mitigating risks and solving issues.Reporting on progress, resources, finance or costings.Some of the main duties and responsibilities you can expect while working in the filed include: Working as a Project Support Officer brings new tasks and challenges on a daily basis. Roles and Responsibilities of a Project Support Officer This requires excellent communication, organisational skills, logical thinking and problem solving. The PSO organises the planning and execution of a project which includes scheduling tasks, risk and progress management, liaising with stakeholders, as well as monitoring finances and controlling budgets.Ī PSO acts as the driving force and has a direct impact on the efficiency and overall success of the project. The Project Support Officer is responsible for the coordination and delivery of a business project, working closely alongside the Project Manager.
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